Built to guarantee uptime.
Commissioning, monitoring, parts and repair. One certified team, one contract, one number to call. Here is exactly what that covers.
Commissioning
From delivery to live in about five working days.
Our engineers are factory-certified by our partners and commission every system to manufacturers standard. That keeps the warranty intact and gets your asset earning weeks sooner than the usual schedule.
- Factory-certified commissioning to manufacturers standard
- Roughly five working days from delivery to live
- Grid and protection settings configured and verified
- Full handover with as-commissioned documentation
Proactive monitoring
eEMS watches the systems so you don’t have to.
Continuous remote monitoring through eEMS, staffed in Dutch, German, French and English. We read the telemetry for drift, the small deviations that precede a fault and act before they cost you uptime.
- Continuous systems monitoring via eEMS
- Drift detection before faults develop
- Native support in EN, FR, NL and DE
- Monthly health reporting on request
SLA-backed response & repair
A clock you can hold us to.
Every contract carries written response times. When something moves, the window is in the contract, not in our heads. Premium carries a 4-hour first-response target and 24/7 cover for assets where every hour of downtime has a price.
- Response windows written into the contract
- Premium: 4-hour first response, 24/7
- Remote-first diagnosis, on-site when needed
- Repairs to manufacturers standard, solved once, not patched
Parts & preventive maintenance
Keep small issues small.
Smart spare-parts stock held close to your systems, plus scheduled preventive visits that catch wear before it becomes downtime. Performance stays up and the warranty stays valid, year after year.
- Local spare-parts stock for fast turnaround
- Scheduled preventive maintenance visits
- Priority parts allocation on Premium
- Warranty-preserving, manufacturer-spec workmanship
Everything under one roof.
No hand-offs between vendors, no gaps where responsibility falls through. The full service lifecycle sits with one team.
Certified on the hardware
Factory training by our partners means warranty-safe work and manufacturer-grade repairs.
Multilingual desk
Dutch, German, French and English. Your team talks to ours in their own language.
Written SLAs
Response windows are contractual, measurable and reviewed.
Parts logistics
Smart stocking keeps the right spares close, so repairs don’t wait on shipping.
Reporting
Systems health, incidents and SLA performance in plain, periodic reports.
One number
Commissioning, monitoring, parts and repair. You call once, we own it.
Put a certified team behind your systems.
Tell us about your systems and where they run. We reply within one business day.