Trained at the factory.
Our engineers are factory-certified by our partners. They commission, diagnose and repair to the manufacturers standard, so warranty stays intact and problems get solved once, not patched.
Service is the advantage.
Premium, factory-certified service for battery storage across Europe, run from a Dutch nerve centre. Proactive 24/7 monitoring, certified engineers and response times you can rely on.
Certified service partner for battery energy storage systems. Serving Europe.
What we do
Built to guarantee uptime.
Commissioning, monitoring, parts and repair. One certified team, one number to call, your partner in reliability.
Monitor proactively.
We monitor your systems continuously and give support in Dutch, German, French and English. We proactively solve the situation, before it becomes a problem.
Commissioning in days.
Roughly five working days from request to live, instead of the usual several weeks. Your system starts earning sooner.
Respond on a clock you can hold us to.
Every contract carries SLA-backed response times. Service you can depend on. No grey areas, no unnecessary downtime.
Keep parts close.
Critical spare-parts on stock, licensed to exchange. Keeps small issues small and downtime to a minimum.
One partner, one number.
Commissioning, monitoring, parts and repair sit with one team. You call once.
Service tiers
Two levels of cover.
Start with everyday cover, step up to mission-critical. Choose by how much downtime costs you.
Basic
Everyday coverThe dependable baseline for healthy systems.
- Business-hours support in Europe
- Maintenance scheduled within 5 days, an engineer on site within 10 days
- Remote diagnostics via eEMS
- Spare-parts access from local stock
Premium
MISSION-CRITICALFor assets where every hour of downtime has a price.
- Everything in Basic
- 24/7 SLA-backed response
- Continuous proactive monitoring
- Priority parts and on-site within the SLA window
- Annual performance review
Who we serve
One service layer, four jobs.
Manufacturers
Hand off commissioning and warranty work to certified engineers and you will be able to guarantee uptime and sell more systems. Turn service into a USP.
EPCs
Bring a credible service partner into the bid, with response times you can write into the contract.
Wholesalers
Offer a service layer to your customers without staffing one yourself.
Asset owners & developers
Protect your core business with reliable energy supply.
By the numbers
0h
first-response window (Premium)
0
support languages: EN, FR, NL, DE
0.0%
systems uptime target
In the field
Systems we keep running.
How it works
From delivery to peace of mind.
01
Commissioning
We bring your system online within about five working days after delivery, commissioned to manufacturers standard.
02
Monitor
We monitor your systems continuously and give support in Dutch, German, French and English. We proactively solve the situation, before it becomes a problem.
03
Respond
When something moves, we act within the SLA window. The clock is in your contract, a standard you can rely on.
04
Maintain
Preventive visits and smart spares keep performance up and warranty intact, year after year.
Service is the advantage.
Tell us about your systems and where you operate. We reply within one business day.